Highwood Blooms Privacy Policy
Our Contact Details
Name of legal entity - Emma Abel t/a Highwood Blooms
Email address - emma@highwoodblooms.com
Website address - www.highwoodblooms.com
Completion of Privacy Policy - July 2021
We currently collect and process the following information
Personal Identifiers
Contact Details
Residential Address
Email Address
Most of the personal information we process is provided to us directly by you for one of the following reasons
Correspondence
Quotations
Invoices
Deliveries
We use the information you have given us in order to
Correspond
Update
We may share this information with
Venues
Suppliers
Couriers
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are
Your consent
(You are able to remove your consent at anytime. You can do this by contacting annie@anniejowett.com)
We have a contractual obligation
We have a legal obligation
We need it to preform a public task
We have a legitimate interest
How we store your personal information
Securely stored on our system
(which uses multiple layers of encryption)
We keep your information for 2 years
We will then dispose of your information by permanently deleting from our system
Your data protection rights
Under data protection law you have rights including
Your right of access
(You have the right to ask us for copies of your personal information)
Your right to rectification
(You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete)
Your right to erasure
(You have the right to ask us to erase your personal information in certain circumstances)
Your right to restriction of processing
(You have the right to ask us to restrict the processing of your personal information in certain circumstances)
Your right to object to processing
(You have the right to object to the processing of your personal information in certain circumstances)
Your right to data portability
(You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances)
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you
Please contact us at hello@highwoodblooms.com if you wish to make a request
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at emma@highwoodblooms.com
You can also complain to the ICO if you are unhappy with how we have used your data
The ICO's address:
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline Number - 03031231113
ICO Website Address - https://www.ico.org.uk